Live patient call00:36
P
New caller“I want to book Botox. This is my first time.”
IntentNew patientServiceNeuromodulatorRouteConsultation
The sequence · live
Watch one call move through the front desk.
Rita listens once, then the right actions move together—qualification, booking guidance, patient follow-up and a clean team handoff.
Rules checkedFirst visit → consultation
MatchedBooking pathCorrect calendar selected
ReadyPatient follow-upConsultation link prepared
QueuedTeam notificationCall summary + requested treatment
Delivered
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Before, during, after
The work does not start when the phone rings.
Setup decides what Rita can do. The call is where it shows. The follow through is what your team actually sees.
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Common automations
Six call types, six paths.
Each is configured per practice, using your services, providers and approved wording.
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Live
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Team notification
Every call ends with a clear handoff.
As soon as Rita finishes, your team gets the caller, the request, the booking outcome and anything that still needs a person. No replaying voicemail or digging through another inbox.
Send summaries to Slack, Discord, SMS or email—wherever your team already responds.
New call summary
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Delivered the moment the call ends, with any follow-up clearly flagged.
Capability matrix
What is active, what is configurable, what depends on your platform.
We confirm which badge each item carries for your practice after testing, not before.
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Anything not badged as available now is described as configurable, not active. We do not enable it for a practice until it has been tested on that practice's own account.
Questions
Automation questions.
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See Rita in action, on your own services.
A 30 minute working session built around your services, policies and booking flow.