A nurse injector preparing a treatment bed in a calm private Miami studio

You cannot hold a syringe and a phone. Rita takes the call.

Solo and small-team injectors lose bookings for one unglamorous reason: the phone rings while both hands are busy. Rita answers on the first ring, handles the questions you would handle, and sends the caller a booking page, without pulling your attention out of the treatment room.

See Rita in Action Hear Rita first

She never speaks for you clinically. She answers what you approved, books what you allow, and hands you everything else as a message.

What your practice gains

Answer while you are still in the treatment room.

While you are treating

What happens to a call you cannot take.

Rita is not a voicemail with a friendlier voice. She completes the parts of the call that do not need you.

01 Greets in English, Spanish or Russian and confirms what the caller wants

02 Establishes whether they are new to your practice or an existing patient

03 Routes first-time and undecided callers to a consultation

04 Reads real availability and texts the matching booking page

05 Takes a callback message when the question genuinely needs you

06 Sends you a summary you can read between patients

Built around a one-injector reality.

Treatment-room attention

No pausing mid-appointment to answer, and no glancing at a ringing phone while a patient is in the chair.

Intake boundaries

Rita collects scheduling details: name, number, service interest, availability. She does not run a medical intake or take clinical history.

Consultation routing

Anyone who is new, unsure, or asking whether a treatment suits them goes to a consultation with you.

Overflow coverage

Run her on every call or only the ones you miss: unanswered, busy, declined, or outside your hours.

One consistent script

The same approved answers on a Tuesday morning and a Saturday night, whether or not you have front-desk help that day.

Your number stays yours

Calls forward to Rita on your rules. Nothing about the number your patients already have changes.

Boundaries

What she will never do on your behalf.

Injectables carry judgment calls that belong to a licensed provider. Rita is configured to stop short of all of them.

✓ Decide whether someone is a candidate for a treatment

✓ Recommend product, units, areas or a treatment plan

✓ Interpret a photo, a symptom or a result a caller describes

✓ Give aftercare instructions beyond your approved, written pre-visit information

✓ Quote a custom plan or negotiate pricing

✓ Promise a result, a timeline or an outcome

Practice type Med spas Multi-provider practices with memberships, packages and a busier front desk. Integration Google Calendar If your schedule lives in Google Calendar, this is how availability and events work. Hub Aesthetics overview How Rita handles aesthetics calls across every kind of practice.

Hear Rita

Hear Rita cover the calls you cannot take.

Two real recordings: a caller at 9:40pm long after you have finished treating, and a first time inquiry routed to a consultation.

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Sample transcript · names and services are examples

Questions

Questions from injectors.

Get your line answered while you work.

A 30-minute working session built around your services, policies and booking flow.

See Rita in Action