Two ways to handle a missed call
Answering beats apologising.
Both approaches send a text. Only one of them has already found out what the caller wanted.
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What the text contains
A link is only useful if it is the right link.
A generic booking page asks the caller to work out their own eligibility. Rita has already done that before the message is sent.
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When she cannot finish
The message that reaches your team.
Some calls genuinely need a person. When that happens Rita takes the details and hands over cleanly, rather than leaving a voicemail nobody plays.
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Call to text, in one sitting
The conversation and the message are the same thread.
Rita is still on the line when the text lands, so the caller can ask about the link rather than working it out alone later.
Questions
Missed call questions.
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See Rita in action, on your own services.
A 30 minute working session built around your services, policies and booking flow.